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Contact · Route your enquiry

Talk to the team that builds Rapidesk.

Sales, support and partnership enquiries route to dedicated operators. Average first response is under one working hour during EU/US business hours.

/ 01 — Business

Talk to sales

Demos, pricing, onboarding plans and operational fit for teams above 50 seats.

Median response · 38 min
/ 02 — Support

Operational support

Live workspace issues, integration help, SLA escalations for existing customers.

Median response · 12 min
/ 03 — Partnerships

Partner with us

Integrations, agencies, design partners and operational consultancies.

Median response · 1 working day
Compose · Business enquiry /01 routed to → sales operations
Tip · the more operational detail you share, the better we can route your call.
Encrypted in transit · stored in EU-West
FAQ · Pre-flight

Questions we hear before
most calls.

If your question's here, you can skip the form. Otherwise, drop it in the brief above and we'll tackle it on the call.

How does onboarding actually work?
A guided 5-day setup: workspace provisioning, identity provider, three starter blueprints, a dry-run with your own data, and go-live. We pair you with an operations engineer for the duration.
Can we keep our data in the EU?
Yes — choose EU-West at workspace creation. Backups, derived stores and AI inference all stay in-region. SOC 2 Type II is in production; ISO 27001 lands in Q3.
How does pricing scale?
Per-seat with a workspace base fee. Volume discounts at 100 / 500 / 1,000 seats. AI is metered, not seat-billed — so you only pay for what your operators use.
Can Rapidesk import from our existing tools?
Yes. Native importers for Notion, Linear, Jira, Confluence and Asana. Custom imports via the v1 API and CSV. We can ship a one-off migration job if your shape is unusual.
What about AI & data privacy?
Agents run on workspace-scoped retrieval. Your data is never used to train models, and you can disable AI per surface or per role. Every agent action is in the audit log.
Do you support SSO & SCIM?
SAML, OIDC and SCIM 2.0 across Okta, Azure AD, Google Workspace and JumpCloud. Per-workspace IdPs supported for multi-brand operators.
/ Status

All systems operational

EU-West · US-East · US-West

99.992% · 30d
/ Trust

Trust centre

SOC 2 Type II · GDPR · DPA on request

View documents →
/ Brand

Press & brand kit

Logos, type, swatches and screenshots

Download kit →
/ Offices

Where we operate from

Berlin · Lisbon · New York

Remote-first · 26 countries